★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
8returns Returns & Exchanges
by 8returns - Returns Platform
Specialist returns platform with exchanges, store credit, refunds, label generation & analytics
- Rating
- 5.0
- Reviews
- 34
- Pricing from
- $109.00/mo
- Launched
- Oct 2022
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About 8returns Returns & Exchanges
What if your returns process ran itself? 8returns is a specialist returns platform that automates everything - from a branded self-serve portal to label generation, exchanges, store credit, and refunds. Built for Shopify brands that have outgrown basic solutions, with deep integrations across your existing stack. Dynamic rules handle complex edge cases while built-in analytics show exactly why products come back. The result: lower costs, more retained revenue, and less manual work.
Highlights
- Self-serve returns portal, fully branded to match your Shopify store
- Exchanges, store credit & Shop Now flows to retain revenue on every return
- Dynamic rules by country, product type, order value & customer segment
- Return analytics by SKU & size - find out why products come back
- Automated label & QR code generation via DHL, Sendcloud & more
Languages
English and German