AdRoll Marketing & Advertising

Name: AdRoll Marketing & Advertising
Rating: 4.3 (324 reviews)
Author: AdRoll

by AdRoll

View on Shopify

Reach your customers wherever they go with brand awareness and retargeting ad campaigns.

Ads Free plan

Rating: 4.3
Reviews: 324
Pricing from: Free
Launched: Aug 2015
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 324 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About AdRoll Marketing & Advertising

The majority of shoppers don’t make a purchase on the first visit to your store. AdRoll brand awareness ads find new ideal customers. AdRoll retargeting ads bring shoppers back to purchase again and again. Using over a decade of data and machine learning, our full-funnel multi-channel advertising solution is proven to generate awareness, deepen interest and drive outcomes with tools for identifying the right audience, building and optimizing campaigns and attributing cross-channel impact.

Highlights

Multi-channel: Target audiences on display, native, mobile apps, video, and CTV.
Audience Segmentation: Launch ad campaigns targeting your Shopify segments
Dynamic Ads: Feature products on millions of websites and native mobile apps
Reporting & Analytics: Achieve ROAS with performance insights and benchmarking
Programmatic Predictions: Place optimal bids with our AI-powered bidding engine

Languages

English