AfterShip Order Tracking

Name: AfterShip Order Tracking
Price: 11 USD
Rating: 4.6 (1504 reviews)
Author: AfterShip

by AfterShip

View on Shopify

Order tracking with branded tracking page, order lookup & AI estimated delivery dates.

Order tracking Shipping Free plan

Rating: 4.6
Reviews: 1,504
Pricing from: $11.00/mo
Launched: May 2012
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 1,504 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About AfterShip Order Tracking

AfterShip helps you build a branded order tracking page and send automated shipment notifications across 1,100+ carriers. A centralized dashboard and analytics reports let you monitor shipping status, on-time performance, and identify "Where Is My Order?" (WISMO) risk before it becomes a support ticket. Our AI-powered estimated delivery date widget displays on product and checkout pages to reduce purchase hesitation. Questions? Chat or email us 24/7.

Highlights

Branded tracking pages with personalized product recommendations to boost sales
Automated email and SMS notifications to reduce complaints and WISMO calls
Centralized shipment dashboard to track shipment status and identify exceptions
AI-powered estimated delivery dates (AI EDD) to reassure anxious customers
Built-in analytics to get insights into shipment status and on-time performance

Languages

English, German, French, Spanish, and Italian

Rating breakdown

1,276

109

Pricing

Free Free

50 shipments/month; Free first import: up to 500 shipments*
- · 1,100+ carriers integration
- · Service-level tracking updates
- · Order tracking dashboard
- · Branded tracking page
Essentials $11.00 /mo

$1 for the first month, includes 100 shipments/month; $0.08 per extrashipment; Free first import: up to 500 shipments*
- · Everything in Free, plus
- · Branded tracking page with your logo
- · Automatic carrier detection
- · Email & SMS notifications
Premium $70.00 /mo

$1 for the first month, includes 500 shipments/month; $0.12 per extrashipment; Free first import: up to 500 shipments*
- · Everything in Essentials, plus:
- · Tracking page with your domain
- · AI-powered EDD & product recommendations
- · Full analytics suite

Developer

AfterShip

Apps tracked: 9
Average rating: 4.8

Developer page on Shopify →

Competing apps

Same categories, largest first.