AlertShield: Customer Support

Name: AlertShield: Customer Support
Price: 29 USD
Author: Kovotic Labs LLC

by Kovotic Labs LLC

View on Shopify

AI Customer Support. Compliance deadline radar — never miss a renewal again!

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Rating: —
Reviews: 0
Pricing from: $29.00/mo
Launched: May 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About AlertShield: Customer Support

AI Customer Support. Shopify merchants have no automated alert or escalation system when critical compliance/legal emails go unanswered, leading to sudden store takedowns with no grace period. An LLM agent reasons over email content to extract response windows, assigns severity, and orchestrates escalation across SMS/Slack/phone based on merchant travel status and risk level. AI analysis, audit storage, instant alerts via email and Slack, Kovotic support.

Highlights

Secure authentication with Shopify OAuth
AI-powered analysis — intelligent decisions without manual rules
Secure data storage with full audit history
Instant alerts via email and Slack when action is needed
Dedicated support from the Kovotic team

Languages

English

Rating breakdown

No reviews yet.

Pricing

Starter $29.00 /mo

Up to 100 automated events/mo. Just $0.99 per 10 extra events.
- · Up to 100 events/month
- · All core integrations
- · Email support
- · 7-day free trial
Growth $79.00 /mo

Up to 1,000 automated events/mo. Just $0.99 per 50 extra events.
- · Up to 1,000 events/month
- · Custom alerting
- · Priority routing
- · 7-day free trial
Pro $199.00 /mo

Up to 5,000 automated events/mo. Just $0.99 per 200 extra events.
- · Up to 5,000 events/month
- · Advanced automated operations
- · Priority support with SLA
- · 7-day free trial

Developer

Kovotic Labs LLC

Apps tracked: 28

Developer page on Shopify →

Competing apps

Same categories, largest first.