Amplitude: Customer Analytics

Name: Amplitude: Customer Analytics
Rating: 3.3 (6 reviews)
Author: Amplitude

by Amplitude

View on Shopify

Digital Analytics, A/B testing, Session Replay & funnel analysis to improve your store conversion

Analytics Checkout - Other Free plan

Rating: 3.3
Reviews: 6
Pricing from: Free
Launched: Oct 2021
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 6 reviews · generated 1 second ago

Unlock AI review insights

Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

Unlock the bad reviews

About Amplitude: Customer Analytics

Get analytics that empower your teams with self-service insights into which store experiences and customer actions lead to better store conversion rate optimization (CRO.) Go beyond surface-level data and get detailed analytics on user behaviors, attributes, channels, and more. Deep dive into data with funnel analysis segmentation for customer insights optimize your store and marketing campaigns. Plus, watch your users through session replays to learn more about their behavior.

Highlights

Analytics for every touchpoint: site behavior, checkout steps and post-purchase.
Analyze cart engagement, product popularity, checkout behavior, and more.
Get real-time sales tracking alerts, never miss a drop in conversion rate again.
Launch no-code A/B tests to optimize CRO in minutes.
Get session replays which allow you to view your users' in action.

Languages

English