At Last — Returns & Exchanges

Name: At Last — Returns & Exchanges
Price: 125 USD
Rating: 5 (35 reviews)
Author: At Last Technologies

by At Last Technologies

View on Shopify

Smooth returns. Zero cost. At Last. One portal for returns and exchanges, wherever you sell.

Returns and exchanges Free plan

Rating: 5.0
Reviews: 35
Pricing from: $125.00/mo
Launched: Jan 2023
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 35 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About At Last — Returns & Exchanges

Streamline all your returns & exchanges from one beautiful branded portal — across your Shopify store and every marketplace you sell on. Available for free with no shipping costs, no software cost, no return fees and no limits. Unlock UK carriers: InPost, Royal Mail, Evri & more, plus international shipping from 200+ countries. Retain revenue with exchanges, store credit and upsells. Apply custom return rules and track via real-time analytics. Set up in minutes with 100% UK-based support.

Highlights

Available for free — no software cost, no returns fees and no shipping costs
Returns & exchanges for Shopify and you marketplace channels — all in one portal
Retain revenue with exchanges, store credit and bonuses at point of return
Real-time analytics dashboard, custom return rules and manual admin returns
Unlock UK & global carriers: InPost, Royal Mail, Evri, DPD, DHL +200 countries

Languages

English

Rating breakdown

Pricing

Return to Zero Free
- · Free returns software & shipping
- · Customer-paid model: zero cost to you
- · Beautiful, branded customer portal
- · InPost, Royal Mail, Evri, DPD & more
Starter $125.00 /mo

100 free returns, then $0.65 per return
- · Everything in Return to Zero, plus:
- · Offer free returns to your customers
- · 100 returns included per month
- · Pre-negotiated UK carrier rates
Pro $295.00 /mo

$0.35 per return
- · Everything in Starter, plus:
- · Lower per-return cost
- · API, webhooks & custom integrations
- · International returns 200+ countries

Developer

At Last Technologies

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.