★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
- Rating
- 2.2
- Reviews
- 11
- Pricing from
- —
- Launched
- Mar 2021
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Bad Customer
Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We say enough is enough. Bad Customer isn't like other anti-fraud tools. Most anti-fraud tools use algorithms to try to look for suspicious activity. We think the solution is much less complicated; we identify the "bad customers" by looking at their chargeback history with other sites.
Highlights
- Identifies customers who have charged back on other sites.
- Flag orders to PO Boxes or when billing/shipping are in different states.
- Flag orders from customers who create multiple accounts.
Languages
English