The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
BOO EU Withdrawal Button
by BOO Apps
Compliant 14-day withdrawal widget for EU stores. 24 languages, audit trail, automated emails.
Legal
Free plan
- Rating
- 4.9
- Reviews
- 51
- Pricing from
- $7.49/mo
- Launched
- Apr 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About BOO EU Withdrawal Button
Every EU customer has 14 days to withdraw an online order under Directive 2011/83/EU. BOO replaces inbox back-and-forth with a multi-language storefront widget and one dashboard for your team. Auto-confirm receipt by email in 24 EU languages. Track every request through Received, Processing, Completed and Rejected. The 14-day clock starts from the last delivered package — handled for you. GDPR-aware: data is removed via Shopify redact webhooks.
Highlights
- 14-day deadline auto-calculated from the last delivered package (Article 9(2))
- Storefront widget in 24 EU languages, auto-detected from customer locale
- Status pipeline: Received, Processing, Completed, Rejected — bulk update
- Dashboard CSV export and per-request PD track and manage all withdrawal requests
- GDPR-aware: customer data removed via Shopify redact webhooks
Languages
English, German, French, Spanish, Italian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, Greek, Hungarian, Irish, Latvian, Lithuanian, Maltese, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Slovak, Slovenian, Swedish, Icelandic, and Norwegian