Boutiq Personal Video Shopping

Name: Boutiq Personal Video Shopping
Price: 90 USD
Rating: 5 (3 reviews)
Author: Boutiq

by Boutiq

View on Shopify

Bring your online store to LIFE with instant/by-appointment 1:1 video calls and AI

Selling online - Other Upsell and bundles - Other

Rating: 5.0
Reviews: 3
Pricing from: $90.00/mo
Launched: Jul 2020
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 3 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Boutiq Personal Video Shopping

Boutiq bridges the gap between online and offline shopping. Video clienteling: let your clients start or schedule a video chat with your team anywhere on your site. High touch experience: add a human touch to your store and offer shoppers on-brand personal service without leaving their home - from discovery all the way through checkout. Close more sales: give your team tools to build customer relationships and drive conversion rates and AOV higher. Track attribution with rich analytics and AI.

Highlights

1:1 video clienteling - by appointment and/or instant
Clienteling/CRM info your team needs to serve your customers better
Interactive showroom + integrated shopping-cart/checkout (sync'ed with Shopify)
Post-call follow-up, abandoned cart links (+ Klaviyo flows), Shoppable Videos
Rich analytics: including sales, attribution, conversion, AOV, NPS/CSAT, and AI

Languages

English

Rating breakdown

Pricing

LITE $90.00 /mo

3% of Sales, $3.00 per extra hour above 20 monthly hours
- · 3% of sales (made thru Boutiq)
- · 2 Sales associates
- · 20 Monthly hours ($3.00 per extra hour)
PRO $300.00 /mo

2.75% of Sales, $2.75 per extra hour above 100 monthly hours
- · 2.75% of sales (made thru Boutiq)
- · 10 Sales associates
- · 100 Monthly hours ($2.75 per extra hour)
ADVANCED $900.00 /mo

2.5% of Sales, $2.50 per extra hour above 400 monthly hours
- · 2.5% of sales (made thru Boutiq)
- · 40 Sales associates
- · 400 Monthly hours ($2.50 per extra hour)

Developer

Boutiq

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.