Burq: Delivery Management

Name: Burq: Delivery Management
Rating: 5 (4 reviews)
Author: Burq, Inc.

by Burq, Inc.

View on Shopify

Fulfill more orders your way: Manage local delivery, drivers, and customer updates.

Delivery and pickup Shipping rate Free plan

Rating: 5.0
Reviews: 4
Pricing from: Free
Launched: Aug 2021
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 4 reviews · generated 1 second ago

Unlock AI review insights

Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

Unlock the bad reviews

About Burq: Delivery Management

Power your Shopify store with fast, flexible delivery. Instantly access hundreds of top providers like DoorDash, Uber, Relay and more—all from one easy platform. Manage every order, automate routing, track deliveries in real time, and keep customers updated with branded SMS alerts. Use your own drivers or tap into Burq’s network to scale when you need it. Plus, get full delivery analytics and 24/7 support to keep operations running smoothly.

Highlights

Fast, no-code setup
Hundreds of delivery providers
Automated order routing
Driver Management, with multi-stop routing and batch delivery
Real-time tracking with branding

Languages

English