CancelFlow: EU Withdrawal
by Codext GmbH
Meet the new EU withdrawal button requirement in minutes. Recover revenue with save-the-sale offers.
- Rating
- —
- Reviews
- 0
- Pricing from
- $9.99/mo
- Launched
- Jul 2026
First seen 18 Sep 2026 · Data updated 1 week ago
About CancelFlow: EU Withdrawal
Since June 2026, EU consumer law requires online stores to offer a one-click withdrawal button for contracts concluded online. CancelFlow adds this button and a structured withdrawal form to your storefront, the customer account, and the order status page customers reach from their confirmation email. Every request is logged with a timestamp, a unique reference number, and a confirmation email to the customer. Before submitting, customers see an optional discount offer to save the sale.
Highlights
- One-click withdrawal button and structured form required by EU law since 2026
- Show a discount offer before submission to recover the sale automatically
- Verify every withdrawal through a confirmation link sent to the customer
- Define your own withdrawal reasons and collect structured customer feedback
- Handle returns through Shopify Returns or email plus Shopify Flow automation
Languages
German, English, Spanish, French, Italian, and Dutch