★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Customer Story
by Dadword IT
See who to welcome, reward, or win back automatic stages, timelines, and retention insights.
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $9.00/mo
- Launched
- Apr 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Customer Story
Customer Story automatically syncs your Shopify customers and orders into six stages Prospect, New, Active, VIP, At Risk, and Churned no spreadsheets or manual tags required. Each customer gets a clear timeline showing first order, repeat purchases, total spend, and activity history, plus notes you can add. Auto segmentation works on every plan; Growth and Scale unlock custom manual thresholds. Runs in the background with zero impact on storefront speed.
Highlights
- Automatic customer stages: Prospect, New, Active, VIP, At Risk, Churned
- Visual customer timeline with order history and notes
- Dashboard highlighting customers who need attention
- Read-only sync zero impact on storefront performance
Languages
English