★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
CustomerGenius
by homedoctor LLC
Detect customers reusing discounts with multiple emails. Auto-refund fraud before orders ship.
- Rating
- 5.0
- Reviews
- 6
- Pricing from
- $9.99/mo
- Launched
- Oct 2024
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About CustomerGenius
CustomerGenius helps Shopify merchants catch customers who create multiple email accounts to reuse discount codes and free product promotions. Every discounted order is scored against prior orders across email, phone, shipping address, billing address, and name. Flagged orders can be held for manual review or automatically cancelled and refunded before they ship, or simply trigger an email alert. A customer blocklist also handles known bad actors. Integrates with Recharge and ShipStation.
Highlights
- Catches customers reusing discounts across multiple email accounts
- Choose between email alerts, held orders, or automatic refunds
- Integrations with Recharge and Shipstation
Languages
English