DHL Express (Official)

Name: DHL Express (Official)
Rating: 3.2 (19 reviews)
Author: DHL Express

by DHL Express

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Ship orders internationally with DHL Express and manage all shipments from a single place.

Shipping Shipping rate

Rating: 3.2
Reviews: 19
Pricing from: —
Launched: Jun 2020
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 19 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About DHL Express (Official)

The official DHL Express Commerce App helps you expand globally by simplifying and automating international shipping. Improve customer experience by displaying live shipping rates at checkout. Save time with batch printing of labels and advanced shipping workflows.

Highlights

Available to DHL Express account holders, including full technical support
Reduce manual effort with automatic order import and powerful shipping workflows
A range of DHL delivery services for your customers’ convenience
Automated order syncing and tracking updates at a glance
Paperless customs clearance with electronic data submission

Languages

English