Shipway: Logistics Aggregation

Name: Shipway: Logistics Aggregation
Rating: 4.3 (184 reviews)
Author: Shipway

by Shipway

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Shipway: All-in-one ecommerce courier/logistics aggregation and shipping solution in India.

Delivery and pickup Shipping rate Free plan

Rating: 4.3
Reviews: 184
Pricing from: Free
Launched: Apr 2016
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 184 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Shipway: Logistics Aggregation

Shipway is a one-stop logistics aggregation solution built for Indian D2C Ecommerce that aggregates multiple carrier partners in one place. Shipway has become a reliable shipping solution with its advanced automation features like AI Carrier allocation (Based on pin codes, warehouse locations, etc), Fraud detection, NDR Automation, WhatsApp flows for COD order confirmation & address verification, Pro-active KAM support, Order tracking and notifications, returns & refund automation.

Highlights

Logistics aggregation & auto-courier allocation for faster shipping
Automate order processing from multiple channels with labels & invoices
NDR management & follow-ups to reduce RTO losses and improve delivery rates
Return automation for processing instant refunds & exchanges
Branded tracking & order notifications via SMS/WhatsApp to reduce WISMO calls

Languages

English

Rating breakdown

152

Pricing

Basic Plan Free

Shipping charges as per usage
- · Discounted shipping rates
- · Early COD payout
- · COD order confirmation
- · Branded Tracking page
Sliver Plan $39.99 one-time

Everything in Basic Plan included in this plan. SMS, Email Notifications, Returns Module charges extra
- · 1200 Orders
- · 3 Couriers Integration
- · Email + SMS Notification Integrations
- · Shipment Tracking pages
Gold Plan $99.99 one-time

Everything in Silver Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
- · 3000 Orders
- · 5 Courier Integrations
- · Custom Labels
- · Email + SMS + Whatsapp Integrations
Platinum Plan $169.99 one-time

Everything in Gold Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
- · 5000 Orders
- · Unlimited Courier Integrations
- · Picklist
- · Sub Accounts

Developer

Shipway

Apps tracked: 4
Average rating: 4.3

Developer page on Shopify →

Competing apps

Same categories, largest first.