★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
FUGU ‑ Every Payment Counts
by fugu
Safely accept orders you currently lose to fraud false declines (High Risk) and payment churn
Workflow automation
Free plan
- Rating
- 4.7
- Reviews
- 6
- Pricing from
- $99.00/mo
- Launched
- Aug 2020
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About FUGU ‑ Every Payment Counts
FUGU Offers a Multi-Tier fraud protection, analysing customer behaviour after checkout, verifying customers, recording interactions, and alerting on fraud. Merchants can dynamically rout selected orders to chargeback protection plan or simply follow our risk recommendations. To minimize payment churn, FUGU also provides a Promise To Pay capability guaranteeing shipment for failed payments. Before rejecting an order, FUGU will continue and try to further identify your customer up until shipment
Highlights
- Risk Scoring - Analysing customer behaviour and safely shipping more orders
- Chargeback Guarantee - selectively routing orders to chargeback protection plan
- Automated Verifications (KYC) - Signatures, Selfie ID’s & Credit Card Scans
- Evidence Representment - ready to use log challenging unjustified disputes.
- Payment Efficiency Insights – driving conversion and minimizing churn
Languages
English