GEL Proximity | PUDO & Lockers

Name: GEL Proximity | PUDO & Lockers
Rating: 5 (12 reviews)
Author: GEL Proximity

by GEL Proximity

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GEL Proximity allows you to ship and return parcels to Pickup Points and Lockers

Delivery and pickup Free plan

Rating: 5.0
Reviews: 12
Pricing from: Free
Launched: May 2024
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 12 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About GEL Proximity | PUDO & Lockers

GEL Proximity helps eCommerce stores manage the complexities of integrating different out of home solutions by proposing over 1.000.000 Pickup Points and Lockers as delivery addresses at the checkout, optimising the shipping process for the final customer. It is possible to choose which couriers to enable based on prices, services and also capillarity on the territory, and use GEL Proximity pre-negotiated contracts as well as proprietary ones.

Highlights

One integration to ship parcels to Pickup Points form different networks
An entire shipping platform to manage shipments, tracking and checkout setup
Send custom transactional emails for the final customer

Languages

English and Italian