HK Pickup: Store & SF Express

Name: HK Pickup: Store & SF Express
Price: 5 USD
Rating: 4.6 (20 reviews)
Author: Wave Commerce

by Wave Commerce

View on Shopify

Offer delivery and retail store pickup or SF Express (順豐速運) supported pickup options for Hong Kong.

Delivery and pickup Free plan

Rating: 4.6
Reviews: 20
Pricing from: $5.00/mo
Launched: Oct 2019
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 20 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About HK Pickup: Store & SF Express

Increase sales conversions by offering shoppers more choice for picking up their orders. Add your own retail stores as well as pickup options from S.F. Express (順豐速運) in both Hong Kong and Macau! Use your online and offline channels to create omnichannel experiences to grow sales and increase customer loyalty. Set different rates or waive shipping fees for retail store or S.F. Express (順豐速運) supported pickup options to offer customers a cost-saving alternative to shipping!

Highlights

Add your retail store locations in Hong Kong and Macau as pickup options
Auto-updated list of EF lockers, S.F service points, and convenience stores
Display dynamic shipping rates: Offer shipping rates specific to pickup options
Display pickup options only to HK shoppers, international shoppers, or both
Supports both Chinese and English language interface on the storefront

Languages

English and Chinese (Traditional)

Rating breakdown

Pricing

Bundle Free
- · Get HK Pickup Options app fee waived when bundled with our CRM app
Starter $5.00 /mo
- · For Basic Shopify plan merchants only
- · Add S.F. Express locations (HK and Macau)
- · Supports English or Chinese storefronts
Standard $25.00 /mo
- · Add up to 3 custom retail locations
- · Add S.F. Express locations
- · Display to HK and Macau shoppers only
- · Supports English or Chinese storefronts
Advanced / Custom $100.00 /mo

Starts at $100+ per month for customized features tailored to your store - contact our support for more information.
- · Add 3+ retail locations
- · Support multi-language storefronts
- · Display dynamic shipping rates

Developer

Wave Commerce

Apps tracked: 4
Average rating: 4.8

Developer page on Shopify →

Competing apps

Same categories, largest first.