HotWax Order Management System

Name: HotWax Order Management System
Price: 500 USD
Rating: 5 (2 reviews)
Author: HotWax Commerce

by HotWax Commerce

View on Shopify

Omnichannel Order Management System (OMS): maximize ROI on inventory and reduce fulfillment costs

Orders - Other Free plan

Rating: 5.0
Reviews: 2
Pricing from: $500.00/mo
Launched: Mar 2024
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 2 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About HotWax Order Management System

HotWax Commerce OMS provides retailers with the best return on their inventory by facilitating omnichannel retailing strategies such as Ship From Store, same-day Buy Online Pick-Up In Store (BOPIS) and Pre-Orders to increase conversion rates and profitability.

Highlights

Configurable Order Routing
Ship From Store
Buy Online Pick-Up In Store
Store Inventory Management
Pre-Order Management

Languages

English

Rating breakdown

Pricing

Custom Free

A HotWax annual subscription is required.
Inventory $500.00 /mo

Includes 5 locations. $50 per additional location. $2,000 optional setup service fee.
- · Receive and fulfill transfer orders
- · Cycle counts
- · Unlimited users
- · Standard reports
OMS Starter $1,000.00 /mo

$0.75 per order after the first 1,000 per month. $3,000 optional setup service fee.
- · Up to 10 locations
- · Dynamic order routing
- · Inventory management
- · Pre-order management

Developer

HotWax Commerce

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.