RT: Instant FAQ, Help Center

Name: RT: Instant FAQ, Help Center
Rating: 4.9 (31 reviews)
Author: RoarTheme

by RoarTheme

View on Shopify

Displays a list of frequently asked questions with the answers. Reduces the number of questions.

FAQ

Rating: 4.9
Reviews: 31
Pricing from: —
Launched: Feb 2021
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 31 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About RT: Instant FAQ, Help Center

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.

Highlights

Quickly and easily add an unlimited amount of FAQs to your website
Instantly give your customers the answers they're looking for and reduce support
WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo chat integration

Languages

English