★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Joy Loyalty Program Rewards
by Joy Loyalty Program & Rewards
Maximize customer loyalty with flexible loyalty rewards, points, VIP tiers, referrals, and POS
- Rating
- 4.9
- Reviews
- 1,788
- Pricing from
- $29.00/mo
- Launched
- Jun 2021
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Joy Loyalty Program Rewards
Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages. Paid membership, VIP tiers, and a rule engine shape any program.
Highlights
- Auto-reward Instagram comments, story mentions & DMs — no manual work
- Free plan up to 250 orders/month. Points, referrals & unified widget preset
- 30+ touchpoints: cart & checkout redemption, wallet passes, store credit, POS
- Ask Joy anything with Claude, ChatGPT & Shopify Sidekick; rule engine, no code
- 24/7 live chat & dedicated account manager. Widget in 8 languages + custom CSS
Languages
English, Spanish, Italian, French, Japanese, German, Indonesian, and Chinese (Simplified)