★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Klaviyo: Product Reviews
by Klaviyo
Collect product reviews, ratings, and photos, then put them to work across email and SMS campaigns.
Product review
Free plan
- Rating
- 4.8
- Reviews
- 229
- Pricing from
- $25.00/mo
- Launched
- Jun 2022
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Klaviyo: Product Reviews
Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support.
Highlights
- Automate review requests with email and SMS flows
- Showcase top reviews in emails & on your website
- Build segments based on star rating & custom questions
- Reward reviewers with a unique coupon
- Import previous product reviews
Languages
English, Spanish, French, German, Italian, Korean, and Portuguese (Brazil)