Loyale Loyalty & Retention

Name: Loyale Loyalty & Retention
Price: 45 USD
Rating: 5 (6 reviews)
Author: Loyale Co Ltd

by Loyale Co Ltd

View on Shopify

Acquire, engage and retain customers with connected loyalty and retention marketing.

Loyalty and reward Promotions - Other Free plan

Rating: 5.0
Reviews: 6
Pricing from: $45.00/mo
Launched: May 2022
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 6 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Loyale Loyalty & Retention

Build loyalty that actually converts. With Loyale, customers earn points and unlock rewards. Keep your customers engaged with an integrated email builder, your mobile web app, and digital Apple/Google Wallet loyalty cards. Automate journeys, track behaviour, and trigger offers at the perfect moment. Seamlessly integrated with Shopify POS and leading POS systems for loyalty that goes beyond checkout and your online store. Have full brand control, and create new revenue streams.

Highlights

Omnichannel campaigns - Run loyalty campaigns across online and physical stores.
Customer segments - Group customers by behaviour, purchases and loyalty activity
Product targeting - Trigger rewards from products, categories and purchases.
Loyalty automations - Automate emails, offers and rewards from actions.
Branded loyalty - Match widgets, web apps and wallet cards to your brand.

Languages

English

Rating breakdown

Pricing

Free Free
- · 500 Customer Cap
- · 250 Order Cap
- · Referrals
- · Welcome Bonus
Starter $45.00 /mo

500 transactions included, $0.25 if over limit. 2,500 notifications, $0.01 if over. 2,500 emails, $0.01 if over.
- · 2,500 Customer Cap
- · 1 Integration
- · Referrals
- · Email
Growing $175.00 /mo

1,000 transactions included, $0.20 if over limit. 10,000 notifications, $0.01 if over. 10,000 emails, $0.01 if over.
- · 10,000 Customer Cap
- · 2 Integrations
- · Everything from Starter
- · Send Points
Plus $750.00 /mo

2,500 transactions included, $0.15 if over limit. 25,000 notifications, $0.01 if over. 25,000 emails, $0.01 if over.
- · 25,000 Customer Cap
- · Unlimited Integrations
- · Everything from Growing
- · Media Banners

Developer

Loyale Co Ltd

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.