The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Order Editing & Upsell
by drilly
Let shoppers edit orders and fix addresses after checkout. Cut tickets, RTO and cancellations.
- Rating
- 5.0
- Reviews
- 4
- Pricing from
- —
- Launched
- Jul 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Order Editing & Upsell
Self-serve order editing for Shopify. Customers edit their order after checkout — change shipping address, swap products, adjust variants and quantity, apply a discount code, or cancel — with no support ticket needed. Address edits are validated, and shipping, tax, and discounts recalculate automatically. Cancellations offer store credit or refunds to save the sale. Post-purchase upsells appear on the thank-you and order status page. Set edit windows and sync with 3PL and Shopify Flow.
Highlights
- Self-serve order edits: address, items, variants, quantity, shipping & discounts
- Address validation with smart suggestions, plus auto tax & shipping recalc
- Cancel, return, or exchange orders with store credit, refunds & restocking fees
- One-click post-purchase upsell & cross-sell on thank-you and order status pages
- Edit windows, Shopify Flow automation, 3PL/ERP sync, tagging & alerts
Languages
English