★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
PackFlow ‑ Returns | Exchange
by TG-AI Apps
DHL return portal with automatic labels via email, exchanges, and refunds. Custom branding.
- Rating
- 5.0
- Reviews
- 3
- Pricing from
- $9.99/mo
- Launched
- Mar 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About PackFlow ‑ Returns | Exchange
Your customers submit returns through a portal in your branding. DHL labels and QR codes are created automatically and sent via email. Labels can be issued instantly or after manual approval. After receiving the goods: accept or decline the return. Exchanges: same variants or freely configurable products. Equal-price exchanges automatically create a new order. Automatic refunds via the Shopify Refund API. Block specific countries. Dashboard with analytics. Supports Shopify Flow.
Highlights
- Return portal in your own design with logo, colors, and email templates
- Automatic DHL labels and QR codes sent via email to the customer
- Exchanges: same variants or freely configurable products
- Manual label approval and automatic refunds configurable
- Return analytics and Shopify Flow for automated workflows
Languages
English and German