★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
CWILL Returns & Exchanges
by CWILL INC
Returns that turn to profit by incentivizing exchanges and providing a self-service returns portal.
- Rating
- 4.9
- Reviews
- 489
- Pricing from
- $29.00/mo
- Launched
- Jun 2023
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About CWILL Returns & Exchanges
CWILL Returns provides a clear, flow-based solution for handling all returns and returns and exchanges requests from customers. Store owners can create flexible returns policies and returns and exchanges rules for different products based on various scenarios. Customers can easily submit returns and exchanges requests through an embedded public returns portal on the storefront and stay updated on their returns status via automated email notifications.
Highlights
- Exchanges for different items and flexible refunds (store credit, gift card)
- Self-service returns portal and email notifications to drive customer loyalty
- Unlimited carrier integrations for better return label rates and free pickup
- Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri
- Built for Shopify & Auto-tracking return shipment status
Languages
English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Norwegian (Bokmål), Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, and Turkish