Pinpoint

Name: Pinpoint
Author: Pinpoint App, Inc.

by Pinpoint App, Inc.

View on Shopify

Pinpoint allows brands to duplicate their email + sms flows directly in Instagram & TikTok DMs.

Advertising - Other

Rating: —
Reviews: 0
Pricing from: —
Launched: Jul 2025
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About Pinpoint

Today, consumer discovery of brands often happens on social platforms like Instagram and TikTok, but there’s no easy way to turn that attention into customers. That’s where Pinpoint comes in. Pinpoint helps brands "pinpoint" consumers on social platforms and automatically send them targeted DMs that drive them to purchase.

Highlights

Duplicate email + sms flows directly in Instagram & TikTok DMs.
Collect consumer emails + phone #'s in Instagram and TikTok DMs.
Automate customer support in Instagram & TikTok DMs.

Languages

English