Shopify Planet

Name: Shopify Planet
Rating: 3.3 (76 reviews)
Author: Shopify

by Shopify

View on Shopify

Offer carbon-neutral shipping on any order, and use badges and widgets to reach modern shoppers.

Donation Shipping Free plan

Rating: 3.3
Reviews: 76
Pricing from: Free
Launched: Jun 2022
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 76 reviews · generated 1 second ago

Unlock AI review insights

Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

Unlock the bad reviews

About Shopify Planet

Shopify Planet lets you and your shoppers choose carbon-neutral shipping on any order. More than 40% of consumers say they're more likely to buy from sustainable brands, and customers will pay a 9.7% premium for sustainability. Long story short, customers appreciate sustainability. In fact, some Planet users have a 20+% conversion rate from shoppers contributing to carbon removal. Planet comes with badges, widgets, and marketing assets to show that you fund revolutionary projects.

Highlights

Simple carbon-neutral shipping: Install, pick a plan, and you're set.
Either you or your customers – or both – can pay for carbon-neutral shipping.
Support vetted projects designed to future-proof the planet.

Languages

English, Danish, German, Spanish, French, Italian, Japanese, Dutch, Portuguese (Brazil), Czech, Finnish, Korean, Norwegian (Bokmål), Polish, Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), and Chinese (Traditional)