PostCo Returns & Exchanges

Name: PostCo Returns & Exchanges
Price: 179 USD
Rating: 4.8 (100 reviews)
Author: PostCo

by PostCo

View on Shopify

Returns, Order Editing & Upsell - all in one platform

Returns and exchanges Shipping Free plan

Rating: 4.8
Reviews: 100
Pricing from: $179.00/mo
Launched: Feb 2020
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 100 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About PostCo Returns & Exchanges

PostCo unifies upsell, order editing, returns, EU withdrawal and exchanges in one platform. No more juggling siloed apps. Customize your cart and build upsell strategies that raise AOV at cart and checkout. Add order editing to cut support tickets. Offer seamless exchanges on your site with bonus credit, instant exchange, and flexible rules that keep revenue in store. All powered by one customer intelligence layer that knows your customer from first visit to return.

Highlights

Reduce refunds with store credit, bonus incentives & instant exchanges
Upsell at cart, checkout & during exchanges for higher order value
Let customers edit their orders after checkout, no support needed
Unlimited return rules and workflows to optimize your returns process
Add an EU-compliant withdrawal button and portal to your store

Languages

English

Rating breakdown

Pricing

Checkout+ Free

Unlimited returns. Unlimited order edits. Unlimited upsells.
- · Checkout+ & package protection
- · All apps included
- · + Returns & exchanges
- · + Order editing (replace $199/mo apps)
Platform $179.00 /mo

Up to 100 returns. Unlimited order edits. Unlimited upsells.
- · All apps included
- · + Returns & exchanges
- · + Order editing (replace $199/mo apps)
- · + Upsell (replace $199/mo apps)
Platform $289.00 /mo

Up to 200 returns. Unlimited order edits. Unlimited upsells.
- · All apps included
- · + Returns & exchanges
- · + Order editing (replace $199/mo apps)
- · + Upsell (replace $199/mo apps)

Developer

PostCo

Apps tracked: 2
Average rating: 4.8

Developer page on Shopify →

Competing apps

Same categories, largest first.