Promo.com ‑ Promo Video Maker

Name: Promo.com ‑ Promo Video Maker
Rating: 4.8 (258 reviews)
Author: Promo.com

by Promo.com

View on Shopify

Create professional product videos in minutes to increase your sales and drive traffic to your store

Video and livestream

Rating: 4.8
Reviews: 258
Pricing from: —
Launched: Nov 2019
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 258 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Promo.com ‑ Promo Video Maker

Get the Promo app today to increase your sales with powerful videos. Automatically create videos for your store, products, brand awareness, social channels and more. All you have to do is select the type of video you want, the product you want to promote and let us do the rest! As an eCommerce business, videos are no longer an added bonus, they are a must. With Promo.com, it is easier than ever to make professional videos in a matter of minutes.

Highlights

Create eye-catching and powerful videos showcasing your products in few minutes
Select from a variety of templates to cater any of your business objectives
Publish to FB, IG, & YouTube to effectively drive traffic back to your store

Languages

English