refive: Customer Engagement

Name: refive: Customer Engagement
Author: refive GmbH

by refive GmbH

View on Shopify

The easiest way to engage and retain every offline customer

Invoice and receipt

Rating: —
Reviews: 0
Pricing from: —
Launched: Mar 2022
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About refive: Customer Engagement

Hundreds of customers shop at your stores each day and leave anonymous. No more! Start using refive to frictionlessly capture customer data, build rich customer profiles based on purchases and gain actionable customer insights. refive’s AI-powered smart receipts can collect newsletter signups, recommend relevant products, offer loyalty program enrollment or inform about special discounts to engage and retain your customers.

Highlights

Issue legally compliant, branded digital receipts from your Shopify POS
Capture in-store customer and purchase data to create customer profiles
Automatically collect marketing opt-ins, customer feedback and online reviews
Show personalized product recommendations for upsell and cross-sell offers
Enable customers to enroll in the loyalty program via the digital receipt

Languages

English