★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
RefundSentry ‑ Return Fraud
by BCDI SNC
Flag the customer behind repeat refunds and chargebacks before you refund them again.
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $49.00/mo
- Launched
- Jun 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About RefundSentry ‑ Return Fraud
At a US outdoor brand, one buyer placed 29 orders under 28 emails and 25 addresses. Fifteen were refunded after shipping. When the refunds stopped, the chargebacks started. RefundSentry connects that history inside Shopify: emails, addresses, checkout IP, refunds, "not received" claims and chargebacks, per customer. Flag or block once and the next order is held before it ships. When a chargeback lands, delivery proof and linked accounts are assembled for you to send. Keep your returns app.
Highlights
- Flag the customer who comes back under a new email and a new address
- Block a customer once: their next order is held before it ships
- See refunds, "not received" claims and chargebacks per customer before refunding
- Chargeback evidence assembled for you: delivery proof, linked accounts. You send
- Keeps your returns app: works alongside Shopify, Loop and AfterShip
Languages
English, French, German, Spanish, Italian, Dutch, Portuguese (Brazil), and Portuguese (Portugal)