★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Repair & Service Ops by VZLAB
by vzlab
Manage service tickets and collect deposits. Customers track status via shareable links.
Operations - Other
Free plan
- Rating
- 4.0
- Reviews
- 5
- Pricing from
- $9.00/mo
- Launched
- May 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Repair & Service Ops by VZLAB
Repair & Service Ops is a ticket management system for service businesses. Create tickets from the admin panel or POS, track items through custom workflow steps, and collect deposits via draft orders. Customers receive links to check their ticket status online without calling the shop. The app suits tailors, repair shops, dry cleaners, jewelers, and similar businesses that handle intake-to-delivery workflows.
Highlights
- Create and track service tickets with customizable workflow steps
- Collect deposits and payments via draft orders
- Share status links with customers for progress tracking
- Integrates with POS for in-person ticket creation
- Add status lookup blocks to your storefront
Languages
English, Dutch, Danish, German, Chinese (Simplified), Arabic, Hindi, and Vietnamese