★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
RepairDesk
by JMS Dev Lab
Jewelry repair tracking: run every repair from intake to collection, update customers, get paid.
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $9.99/mo
- Launched
- Jun 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About RepairDesk
A repair is a promise to your customer — and chasing it by phone wastes time. RepairDesk is jewelry repair software: one place for jewellers, watchmakers and repair shops to run every repair from intake to collection. Create repair tickets with jewelry fields (metal, stone, size, carat), send quotes for online approval, document items with photos, and update customers automatically by email or SMS. Customers track progress themselves; you collect payments and manage parts.
Highlights
- Ticket management — track every repair from intake to pickup in one place
- Customer updates — automatic email & SMS alerts + a self-serve tracking page
- Quotes & payments — online quote approval, deposits, payments, photo records
Languages
English