★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Reputon Customer Reviews App
by Reputon
Send emails asking for reviews on Google, Trustpilot, Facebook & other. Redirect negative feedback.
- Rating
- 4.9
- Reviews
- 1,174
- Pricing from
- $9.99/mo
- Launched
- Sep 2018
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Reputon Customer Reviews App
NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, SmartCustomer, Yelp, Reviews.io and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders.
Highlights
- NEW! AI email localization: send emails in customers' language
- Add coupons to get more reviews on Google, Trustpilot, SmartCustomer, etc.
- Add a RATE US widget to your storefront.
- Avoid bad reviews. Redirect angry users to a custom feedback form.
- Email analytics; AI-personalized follow-up emails
Languages
English, Spanish, French, German, Italian, Portuguese (Brazil), Chinese (Simplified), Japanese, Russian, Polish, Turkish, Swedish, and Dutch