Retention X: Grow Profit & LTV

Name: Retention X: Grow Profit & LTV
Price: 49 USD
Rating: 5 (128 reviews)
Author: RetentionX

by RetentionX

View on Shopify

E-Commerce Growth OS: Customer Analytics, Tracking, Attribution & Marketing Automation.

Analytics Customer loyalty - Other

Rating: 5.0
Reviews: 128
Pricing from: $49.00/mo
Launched: Dec 2020
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 128 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Retention X: Grow Profit & LTV

RetentionX unifies customer analysis, conversion tracking, attribution, and automation into one platform. With 100+ tools, intuitive UI, and hands-on support, RetentionX helps customer-obsessed teams maximize growth, customer lifetime value, aov, retention, acquisition, and grow profitably while simplifying tech stacks.

Highlights

Customer Intelligence: LTV, cohorts, RFM, attribution & product insights
Identity & Tracking: Server-side, cross-device. Resolve anonymous sessions
Automated Audiences: Create & sync segments to Klaviyo, Meta, Google and TikTok
Auto Merchandising: Sort products & collections based on real conversion data
Conversion API: Push enriched events to ad platforms for to optimize spend

Languages

English

Rating breakdown

127

Pricing

Starter $49.00 /mo

Up to 250,000$ Total Sales / Year. Upgrade as you grow.
- · Customer & Analytics
- · Product Analytics
- · Customer Segmentation: 30 Segments
- · Audience Builder
Core $149.00 /mo

Up to 250,000$ Total Sales / Year. Upgrade as you grow.
- · Everything in Starter
- · Customer Segmentation: 50 Segments
- · Marketing Attribution
- · Conversion API
Growth $249.00 /mo

Up to 250,000$ Total Sales / Year. Upgrade as you grow.
- · Everything in Core
- · Customer Segmentation: 100 Segments
- · Lifetime Value & Churn Risk Prediction
- · Revenue Forecasting

Developer

RetentionX

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.