Retenzy Loyalty Program Reward

Name: Retenzy Loyalty Program Reward
Price: 19 USD
Rating: 4.8 (30 reviews)
Author: Retenzy

by Retenzy

View on Shopify

Customer Loyalty program with loyalty, rewards, coins, referral, VIP tiers, membership, milestone.

Gifts - Other Loyalty and reward Free plan

Rating: 4.8
Reviews: 30
Pricing from: $19.00/mo
Launched: Oct 2023
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 30 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Retenzy Loyalty Program Reward

Increase repeat purchases, customer retention, and brand loyalty with a customizable loyalty and rewards platform. Reward customers with points, VIP tiers, referrals, memberships, gift cards, store credit rewards, digital gift vouchers, and in-cart redemption across online and in-store experiences. Add branded loyalty pages, storefront widgets, automation, personalized rewards, and flexible gift card reward campaigns with easy setup and live support.

Highlights

Loyalty, referrals, reviews, VIP tiers & memberships program in one platform
Reward points, cart redemption & 15+ storefront loyalty placements with rewards!
Create loyalty & reward program in minutes — points, VIP, referrals & gift cards
Redeemable product-page coupons & checkout extensions to lift engagement
Multi-language, POS, analytics dashboard & 24/7 expert live chat support

Languages

English

Rating breakdown

Pricing

300 Orders/month Free

300 Monthly orders, then $20 per additional 100 orders
- · Pay as your orders grow
- · All Loyalty, rewards & review features
- · Up to 300 monthly Orders
- · Live chat support, customizations
500 Orders/month $19.00 /mo

Upto 500 orders, Post limit $15 per 100 orders
- · Pay as your orders grow
- · All Loyalty, rewards & review features
- · Up to 500 monthly Orders
- · Live chat support, customizations
1,000 Orders/month $40.00 /mo

1000 Monthly orders, then $10 per additional 100 orders
- · Pay as your orders grow
- · All Loyalty, rewards & review features
- · Up to 1,000 monthly Orders
- · Live chat support, customizations
5,000 Orders/month $149.00 /mo

5000 Monthly orders, then $3 per additional 100 orders
- · All Loyalty, rewards & review features
- · Up to 5,000 monthly Orders
- · Live chat support, customizations
- · 15+ widgets & Advanced analytics

Developer

Retenzy

Apps tracked: 1
Average rating: 4.8

Developer page on Shopify →

Competing apps

Same categories, largest first.