Shadowfax ‑ Logistics Platform

Name: Shadowfax ‑ Logistics Platform
Rating: 3.5 (2 reviews)
Author: Shadowfax Technologies Limited

by Shadowfax Technologies Limited

View on Shopify

Elevate Your D2C Brand With a Logistics Partner That Ships, Scales and Delivers.

Orders - Other Shipping solutions - Other Free plan

Rating: 3.5
Reviews: 2
Pricing from: Free
Launched: Jun 2024
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 2 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Shadowfax ‑ Logistics Platform

With Shadowfax, eCommerce, D2C brands and SMEs can ship Shopify orders across 15,000+ pincodes and 2,500+ cities in India through a seamless, single-click integration. Manage domestic shipping end-to-end with reliable delivery, COD collection, returns handling, and real-time order updates for your customers.

Highlights

AI-Driven RTO Reduction: Predict and prevent RTOs to protect margins and improve
Same/Next-Day Delivery: Deliver faster to customers and boost repeat purchases
Fast COD Settlements COD remittances in as little as 2 days (T&Cs apply).
Dispute Management Raise and resolve shipment disputes via a simple support flow
Real-Time Tracking Live tracking with automated WhatsApp & SMS updates.

Languages

English