★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Shipway Order Tracking
by Shipway
Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience.
- Rating
- 3.5
- Reviews
- 64
- Pricing from
- $29.00/mo
- Launched
- Jun 2016
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Shipway Order Tracking
Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.
Highlights
- Branded order tracking page with an Estimated delivery date.
- Proactive tracking and notifications via SMS, Email and WhatsApp
- Feedback & review widget
- Handle customer queries
- Increase repeat purchases with Product recommendations
Languages
English