Shopify Audiences

Name: Shopify Audiences
Rating: 3.8 (23 reviews)
Author: Shopify

by Shopify

View on Shopify

Find more customers on top ad platforms with unique commerce insights only available on Shopify

Ads

Rating: 3.8
Reviews: 23
Pricing from: —
Launched: Jun 2022
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 23 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Shopify Audiences

Leverage the scale and volume of commerce that happens on Shopify to help boost your ad performance across Meta, Google, TikTok, Pinterest, Snapchat, and Criteo. Get your ads in front of the most interested buyers and maximize results with custom audiences and performance benchmarks generated by powerful algorithms and millions of commerce signals only on Shopify. Note: Available for Shopify Plus stores in US or Canada with Shopify Payments enabled.

Highlights

Drive up to 2x more retargeting conversions for every retargeting dollar spent
Cut customer acquisition costs by up to 50% and maximize your ad performance
Boost campaign efficiency by excluding 40% more existing customers on average
Reach the right audiences across the funnel, from awareness to conversion
Compare your ad performance to similar stores or industry groupings

Languages

English, Chinese (Traditional), Chinese (Simplified), Czech, German, Danish, Dutch, French, Finnish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, and Vietnamese