The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Simply Shipping Protection
by Lucent Innovation
Let customers protect their orders while you keep the full fee and manage claims your way.
- Rating
- 4.6
- Reviews
- 131
- Pricing from
- $4.99/mo
- Launched
- Jan 2021
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Simply Shipping Protection
Simply Shipping Protection lets you offer shipping protection without relying on third parties. You control the pricing, placement, and claim flow. Add protection to the cart, side cart, checkout, or even post-purchase. Handle claims directly from our app and settle them with a refund, reorder, or store credit. The app includes a real-time analytics dashboard and works with loyalty and support tools.
Highlights
- Set fixed or percentage (%) pricing and show toggle with opt-in popup
- Customize and show widgets on cart, side cart, checkout, or post-purchase
- Let customers file claims with a widget placed on any store page
- Settle claims with refunds, reorders, or credits using built-in integrations
- Track revenue and claims in one clean dashboard
Languages
English