Smart Send Shipping ‑ Premium

Name: Smart Send Shipping ‑ Premium
Rating: 4.9 (11 reviews)
Author: Smart Send

by Smart Send

View on Shopify

Calculated Shipping Quotes, Seamlessly Fulfill Orders Labels & Tracking updated. BYO MyPost Business

Shipping Shipping solutions - Other Free plan

Rating: 4.9
Reviews: 11
Pricing from: Free
Launched: Jul 2020
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 11 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Smart Send Shipping ‑ Premium

Streamline your Shipping with one app that provides competitive shipping quotes from over 50 domestic Australian shipping services & allows seamless fulfillment of orders without having to leave your Shopify store. Shipping labels are instantly returned to Shopify along with the tracking number to allow Shopify to fire off the tracking email to buyers. Our app also takes into account product dimensions to ensure correct shipping quotes are returned. Great for heavy, bulky or long products.

Highlights

Door to Door Shipping services utilising 8 of Australia's Major Couriers
Fulfill Orders with 2 clicks, Shipping Label returned, Tracking Number updated
Smart Pack helps minimise shipping costs with it's smart packing logic
Handles 'Multi-Item Products' & quotes shipping costs correctly at checkout
Now with MyPost Business included, Bring Your Own MyPost Business account

Languages

English