Smile: Loyalty Program Rewards

Name: Smile: Loyalty Program Rewards
Price: 15 USD
Rating: 4.9 (4593 reviews)
Author: Smile.io

by Smile.io

View on Shopify

Launch a loyalty program in minutes — with points, rewards, VIP tiers, referrals and more.

Loyalty and reward Pop-up Free plan

Rating: 4.9
Reviews: 4,593
Pricing from: $15.00/mo
Launched: Dec 2014
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 4,593 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Smile: Loyalty Program Rewards

Smile makes it easy to create a fully branded loyalty program that keeps customers coming back. Reward purchases with points, offer exclusive VIP perks, and thank your biggest fans for sharing with friends. Run engaging promotions like 2x points weekends and special VIP pricing to drive conversions, amplified across every channel with Klaviyo. Powerful analytics give you clarity, confidence, and benchmarks against top brands. Join thousands of Shopify merchants growing with Smile today!

Highlights

Create a powerful loyalty program in minutes — points, VIP, referrals & more
Customize every detail to match your brand's look and feel
Embed loyalty on product pages, at checkout, with a modern loyalty page
Loyalty Hub: Offer the ultimate home for rewards inside customer accounts
Deeply integrated with Klaviyo, Judge.me, Gorgias and 30+ other tools you love

Languages

English, French, Japanese, German, Italian, Chinese (Simplified), Portuguese (Brazil), Dutch, and Spanish

Rating breakdown

4,190

251

Pricing

Free Free
- · Points, rewards & referrals
- · 15+ ways to earn & redeem
- · Discounts & free shipping rewards
- · Full branding customization
Essential $15.00 /mo

Up to 500 monthly orders
- · Dedicated loyalty page
- · Free product rewards
- · Nudges (on-site reminders)
- · Analytics & reporting
Standard $79.00 /mo

Up to 1,000 monthly orders
- · Bonus events (e.g. 2x points weekend)
- · Embed points on product pages
- · Promote points on order thank you page
- · Subscription & gift card rewards
Growth $199.00 /mo

Includes 2,500 monthly orders, then $20 per additional 100 orders
- · Loyalty Hub (for signed-in members)
- · Redeem at checkout (Shopify Plus)
- · VIP tiers & Points expiry
- · Performance benchmarks

Developer

Smile.io

Apps tracked: 1
Average rating: 4.9

Developer page on Shopify →

Competing apps

Same categories, largest first.