★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
StatusNotes
by Lincado Ltd
Add custom messages to order status pages that reduce customer enquiries and answer questions.
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $4.99/mo
- Launched
- Oct 2025
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About StatusNotes
StatusNotes adds custom messages to order status pages that customers see when tracking their orders. Create order-specific notes for delivery delays, product substitutions, or special handling instructions. Set up store-wide messages with return policies, contact information, and shipping updates that appear on every order page. This reduces support tickets by answering questions before customers ask them. Includes automatic backup protection that restores everything if accidentally removed.
Highlights
- Add personalised messages to individual orders for delivery updates and changes.
- Display the same message on every order page with policies or contact details.
- One-click restore recovers all notes if accidentally deleted or app uninstalled.
- Download complete note records as CSV or JSON files for your record keeping.
- Works with any Shopify theme without requiring code changes or manual setup.
Languages
English