Swap Global

Name: Swap Global
Rating: 4.2 (27 reviews)
Author: Swap Commerce (Dev)

by Swap Commerce (Dev)

View on Shopify

Calculate and guarantees duties and taxes at checkout. You stay merchant of record.

Shipping rate Free plan

Rating: 4.2
Reviews: 27
Pricing from: Free
Launched: May 2024
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 27 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Swap Global

Swap Global runs your international selling from your existing Shopify store. Duties and taxes are calculated and guaranteed at checkout, so shoppers see one final price with no surprise customs bill. Orders ship DDP from your own warehouses and 3PLs with customs documentation automated, and cross-border tax filing, remittance, and duty drawback run without your team. You stay merchant of record, keep your customer data, and receive funds directly.

Highlights

Show guaranteed total landed cost with duties and taxes at checkout
Ship DDP to any country from your own warehouses and 3PLs
Stay merchant of record and receive funds directly
Automate cross-border tax filing, remittance, and duty drawback

Languages

English