Switch Labs

Name: Switch Labs
Author: Switch Labs

by Switch Labs

View on Shopify

Connect your store to Relay CRM by Switch Labs. Sync customers and orders into your CRM to keep sale

ERP

Rating: —
Reviews: 0
Pricing from: —
Launched: Oct 2025
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About Switch Labs

This app reads customers and orders from your store and syncs them to Relay CRM. It performs an initial historical import and continues to update records via webhooks. Contacts are deduplicated by email and orders are attached to the matching CRM contact. Data is read-only; the app does not modify your store or theme.

Highlights

One-click OAuth install and guided setup.
Read-only sync of customers and orders (historical backfill + ongoing updates).
Contact matching & deduplication by email with basic field mapping.
Status & logs for import progress, errors, and retries.

Languages

English