★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Detective FAQ Chat & Helpdesk
by Trinity River Software
The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.
FAQ
Free plan
- Rating
- 4.8
- Reviews
- 16
- Pricing from
- $4.99/mo
- Launched
- May 2020
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Detective FAQ Chat & Helpdesk
Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions.
Highlights
- An FAQ answers any questions shoppers may have quickly and efficiently.
- Add an FAQ to any product or collection to enhance your customers confidence.
- Easy to Use Admin to customize your FAQ page
Languages
English