Track123 Order Tracking

Name: Track123 Order Tracking
Price: 9 USD
Rating: 4.9 (1727 reviews)
Author: Track123

by Track123

View on Shopify

Track123 creates interactive map-based tracking pages that reduce WISMO tickets and drive more sales

Order tracking Shipping Free plan

Rating: 4.9
Reviews: 1,727
Pricing from: $9.00/mo
Launched: Jan 2022
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 1,727 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Track123 Order Tracking

Get peace of mind with responsive, expert live chat support. Go beyond basic order tracking with customizable tracking pages and branded emails that boost engagement and loyalty. Centralize multi-carrier shipments with real-time updates and delivery estimates. Enhance post-purchase experiences with Apple Wallet tracking and AI-powered product recommendations. Built with an intuitive, no-code interface, the app is easy to set up and use. Reduce WISMO tickets and drive repeat sales with Track123.

Highlights

Sync real-time order updates and send automated emails to reduce WISMO tickets.
Recommend products and show estimated delivery dates to increase store sales.
Enable dropshipping mode to hide all China info for dropshipping stores.
Access shipment analytics for deeper insights and data-driven decisions.
Auto-sync tracking to PayPal and integrate seamlessly with Klaviyo and more.

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Spanish, Portuguese (Portugal), Turkish, Russian, Dutch, Swedish, Polish, and Arabic

Rating breakdown

1,626

Pricing

STARTER Free
- · 50 orders/month
- · Real-time sync & tracking
- · Branded & multilingual tracking pages
- · Shopify native email notification
GROWTH $9.00 /mo

$0.05 per extra order
- · 300 orders/month
- · Product recommendations widget
- · Apple wallet tracking
- · Custom shipping notifications
ADVANCED $49.00 /mo

$0.05 per extra order
- · 2000 orders/month
- · Estimated delivery time
- · Auto-translate shipment details
- · Product recommendation (AI powered)

Developer

Track123

Apps tracked: 1
Average rating: 4.9

Developer page on Shopify →

Competing apps

Same categories, largest first.