The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Tracktor Order Tracking
by ShopPad Inc.
Keep customers on your site with branded order status and tracking
- Rating
- 4.6
- Reviews
- 154
- Pricing from
- $4.99/mo
- Launched
- Jun 2015
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Tracktor Order Tracking
Give customers real-time order tracking on a fully branded page, so they stay on your site instead of being sent to carrier pages. Track orders across 1,700+ carriers with real-time updates, create custom order statuses, reduce “Where is my order?” (WISMO) requests, and send automated email and SMS notifications. Customize your tracking experience to match your brand and improve post-purchase engagement.
Highlights
- Keep customers on your site instead of sending them to carrier pages
- Control how tracking details and locations appear to customers
- Reduce "Where is my order?" (WISMO) support requests
- Create custom order statuses before shipment to keep customers updated
- Merchants love the fast, reliable support from our US-based team
Languages
English