Trexa Order Tracking AI

Name: Trexa Order Tracking AI
Price: 19 USD
Rating: 5 (7 reviews)
Author: SaaSpero LLC

by SaaSpero LLC

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Tracking. Support. Returns. One AI-native post-purchase app

Order tracking Returns and exchanges Free plan

Rating: 5.0
Reviews: 7
Pricing from: $19.00/mo
Launched: Mar 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 7 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Trexa Order Tracking AI

Trexa replaces your tracking app, your support inbox, and your returns app with one AI-native post-purchase platform. Customers get a branded tracking page with an AI assistant that answers delivery, return, cancellation, and order questions using real order data and store policies. Your team gets an AI-drafted support inbox, smart returns with built-in prevention, and analytics that show the tickets Trexa stopped before they reached you.

Highlights

Branded order tracking page with AI delivery answers
Self-serve returns, exchanges, and cancellations
AI inbox with reply drafts, labels, and order context
Proactive alerts for delayed and stale shipments
Analytics for WISMO, returns, escalations, and trends

Languages

English, Spanish, French, Portuguese (Brazil), and German

Rating breakdown

Pricing

Free Free
- · 10 premium orders/month
- · Branded order tracking page
- · AI order assistant
- · Self-serve cancellation requests
Starter $19.00 /mo
- · Everything in Free
- · Up to 200 premium orders/month
- · Dropshipping mode
- · Product recommendations on tracking page
Growth $49.00 /mo
- · Everything in Starter
- · Up to 500 premium orders/month
- · Self-serve returns and exchanges
- · Store credit and return alternatives
Pro $99.00 /mo
- · Everything in Growth
- · Up to 1,000 premium orders/month
- · Proactive delivery alerts
- · Advanced post-purchase analytics

Developer

SaaSpero LLC

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.